Refund policy

We want you to be happy with your purchase.

If there is an issue with your order, please contact us within 7 days of purchase and we will do our best to make it right.

Due to the handmade nature of our products, we do not accept returns on custom items.

Non-custom items may be eligible for return or exchange if unused and in original condition. Return shipping costs are the responsibility of the customer.

Due to the nature of our products, all meat sales are final. If you are unsatisfied with your purchase, please contact us within 7 days so we can make it right.

To start a return or report an issue, please contact us at buiterbeef@gmail.com.